Terms & Conditions

1. Our Services

Buyer Bridge provides B2B lead-generation and business-development services. These may include lead generation, prospect research, LinkedIn outreach, email outreach, appointment setting, prospect qualification, campaign management, international prospecting, sales-development support and reporting.

2. Target Market

Our services are designed for businesses seeking international B2B customers, including Indian manufacturers, engineering companies, precision-engineering manufacturers, metal-component manufacturers, custom manufacturing companies, OEM suppliers, industrial suppliers and export-oriented businesses.

3. Client Responsibilities

The Client must provide accurate and sufficient campaign information, including company details, products, target countries, industries, job titles, ideal customer profile, specifications, pricing where appropriate, website information, certifications and other relevant materials.

4. Client Authorisation

By engaging Buyer Bridge, the Client authorises us to perform agreed lead-generation and business-development activities on its behalf. The Client confirms it has authority to provide account access, information and materials required for the services.

5. LinkedIn Account Access

Where LinkedIn outreach is included, the Client may provide access to an authorised LinkedIn account. LinkedIn is an independent third-party platform. Buyer Bridge does not guarantee that LinkedIn will permit any particular outreach volume or activity; platform restrictions or policy changes are outside our control.

6. Email Outreach

Email outreach may use accounts, domains, infrastructure or software selected by the Client or agreed with Buyer Bridge. The Client is responsible for ensuring that its products, services, claims and offers are lawful and accurate. Buyer Bridge does not guarantee inbox placement, delivery rates, response rates or absence of spam complaints.

7. Lead and Meeting Disclaimer

We aim to generate relevant business opportunities, but outcomes depend on market conditions, product-market fit, pricing, timing, prospect demand, messaging and sales execution. Buyer Bridge does not guarantee a specific number of leads, meetings, sales, revenue, purchase orders, response rates or conversion rates.

8. Meeting Scheduling

A scheduled meeting does not constitute a sales opportunity, purchase commitment, quotation request, contract or guaranteed transaction. Prospects may cancel, reschedule, fail to attend or decline to proceed.

9. Client Products and Claims

The Client is solely responsible for product quality, specifications, pricing, certifications, manufacturing capabilities, delivery commitments, regulatory compliance, export documentation, warranties and representations concerning its products or services.

10. Compliance With Laws

Both parties agree to comply with laws applicable to their respective activities, including requirements concerning privacy, data protection, direct marketing, email communications, electronic communications and advertising. The Client is responsible for ensuring its products, services, activities and instructions comply with applicable law.

11. Fees and Payment

Fees are specified in the applicable proposal, quotation, invoice or service agreement. Unless otherwise agreed, fees are payable under the agreed billing schedule; applicable taxes may be added; payments are generally non-refundable once the service period or campaign work has commenced; and overdue accounts may result in suspension.

12. Campaign Suspension

Buyer Bridge may pause or suspend a campaign for overdue payments, missing information, suspected legal or platform-policy violations, inappropriate or deceptive requests, or material security or reputational risk.

13. Intellectual Property

Buyer Bridge's internal processes, systems, methodologies, templates, workflows and proprietary materials remain our property. Client-provided materials remain the Client's property. Deliverables specifically created for the Client may be used for the Client's business purposes after applicable fees are paid.

14. Confidentiality

Both parties agree to keep confidential information confidential and use it only for legitimate business purposes. Confidential information may include pricing, customer information, business strategies, product or manufacturing information, campaign data, sales information, login credentials and commercial agreements.

15. Limitation of Liability

To the maximum extent permitted by law, Buyer Bridge will not be liable for indirect, incidental, consequential, special or loss-of-profit damages arising from the services. To the extent permitted by law, total liability will not exceed fees actually paid to Buyer Bridge for the relevant service period giving rise to the claim.

16. Third-Party Platforms

Services may depend on LinkedIn, email providers, CRM systems, scheduling platforms, hosting providers, data providers and other software. Buyer Bridge is not responsible for outages, account restrictions, policy changes, suspensions, algorithm changes, API changes, third-party failures or changes in pricing or availability.

17. Termination

Either party may terminate services according to the applicable service agreement. Outstanding fees remain payable, confidentiality obligations continue, and information may be retained where required for legal, accounting, security or legitimate business purposes.

18. No Guarantee of Results

The Client acknowledges that B2B lead generation is influenced by numerous factors. No specific sales, revenue, lead, meeting, response or conversion result is guaranteed unless expressly stated in a written agreement.

19. Indemnification

To the extent permitted by law, the Client agrees to indemnify and hold Buyer Bridge harmless from claims arising from the Client's products or services, false or misleading information, unlawful activities, marketing materials, violation of third-party rights, legal violations or instructions that result in unlawful activity.

20. Governing Law

These Terms are governed by the laws of India, unless otherwise agreed in writing. Disputes are subject to the jurisdiction of the courts of Noida, Uttar Pradesh, India, subject to mandatory rights that cannot legally be excluded.

21. Changes

Buyer Bridge may update these Terms from time to time. Updated versions will be published with a revised Last Updated date.

22. Contact